Casumo debuted on the online gambling scene in 2012 and ever since it has been among the most innovative, distinctive, and respectable brands within the industry. Driven by the desire to constantly improve players’ overall gaming experience, the company delivers a service of outstanding quality. Operated by Casumo Services Ltd, the interactive casino holds several licenses across properly regulated markets including the UK, Sweden, Spain, and Germany.
Registered customers of the brand have access to an extensive line-up of slots, classic casino games, video poker, and a live dealer casino, powered by the leading software providers in the iGaming industry. To deliver a unique gaming experience to mobile players, the company has developed an award-winning mobile app for iOS and Android mobile devices.
The benefits of creating an account with the casino also include an attractive Welcome Bonus. The Loyalty Program enables players to collect points and advance in the hierarchy, receiving valuable prizes along the way.
| Casumo General Info and Details | |
|---|---|
| Date Launched | 2012 |
| Operated By | Casumo Services Limited |
| Regulated By |
|
| Sister Brands | No |
| Compatible Platforms | iOS, Android, Windows |
| Number of Games | 3800 |
| Software Suppliers | 60+ /Evolution Gaming, IGT, Microgaming, NetEnt, Play’n GO, Pragmatic Play, Big Time Gaming, Yggdrasil, Thunderkick, and more/ |
| Supported Payment Methods | VISA, MasterCard, Interac, iDebit, Bank Transfer, Skrill, Neteller, Apple Pay, PayPal, Paysafecard, MuchBetter, ecoPayz, Trustly, and more |
| Minimum Deposit | $10.00 |
| Minimum Withdrawal | $20.00 |
| Range of Currencies | EUR, SEK, CAD, GBP |
| Language Options | English, Swedish, Finnish, Norwegian, Danish, German |
| Customer Support Channels | Live Chat, Email |
| Other Gambling Products | Casumo Sportsbook |
Reasons to Sign Up at Casumo
As the benefits of signing up at Casumo are plentiful, we have sifted through all the thrilling features and functionalities of the casino and have assembled the most important ones:
- Hands-on experience and proper licensing
- Reel Races
- A Loyalty Program
- Responsible gambling practices, tools, and professional organizations
- Proud winner of multiple iGaming Awards
With more than 10 years of successful operation within the iGaming business, the brand is among the most trustworthy ones. The licensing from several of the strictest gambling regulators proves the company’s intention to operate in properly regulated markets only.
In addition to the diverse line-up of slot titles available in the casino’s lobby, players have the opportunity to join the daily fast-paced Reel Races.
Registered players at Casumo advance in the company’s Loyalty program simply by playing. The greater number of points they collect, the greater their prizes become.
As an advocate of responsible gambling practices, Casumo adheres to the best responsible gambling practices established within the industry. Additionally, the company delivers a set of responsible gambling tools and links to sites of organizations dealing professionally with problem gaming.
Over the course of more than 10 years in the intensely competitive iGaming sector, Casumo has received multiple awards, which act as badges of honor and proof that the company is among the finest in its field.
Gaming Library of Casumo
The gaming library of Casumo is of impressive proportions, which however does not make it hard to navigate. On the contrary, it is a very neatly organized one, featuring a convenient Casino game browser. More than 3,800 exciting casino games are available, divided into four main categories: slots, table games, slingo, and casino game shows. Players can search them by various criteria, making the whole experience prompt and user-friendly. Whether players are searching for a particular slot, a newly-released game, or a Megaways title, they will be able to find it in no time.
| Games Summary | |
|---|---|
| Practice Play | Yes |
| Number of Slots | 2,900+ |
| Number of Table Games | 60+ |
| Number of Video Poker Games | 35+ |
| Live Casino Software | 100+ |
| Average Payout Percentage | 97.23% |
| Proprietary Games | Yes |
| Game Auditor | eCogra |
Online Slots Selection
With more than 2,900 slot titles at their disposal, reel spinners will find a wealth of thrilling gaming opportunities at Casumo. The operator offers quick access to popular slot titles, the most sought-after newly-released games, as well as sources of entertainment featuring Must Drop Jackpots and Progressive Jackpots.
Created in cooperation with Pragmatic Play, Casumo Bonanza is among the crowd-pleasers, featuring the All Ways game engine. The 6×5 configuration includes a tumble feature, triggered by winning combinations of 8 or more identical symbols. Winning symbols are removed and new ones drop in their places, leading to more winning combos. As its name suggests, the game is available exclusively at Casumo and offers a mind-blowing win potential of up to 21,000x the bet.
Big Bamboo is another popular slot title courtesy of Push Gaming, featuring 5 reels, 6 rows, an RTP of 96.13%, and 50 win lines. Being a highly-volatile game, it delivers maximum wins of 50,000x players’ stakes. With a Golden Bamboo Feature, Scatter Symbols, and Free Spins, the slot promises loads of fun and entertainment.
Developed by Gameburger Studios, Fishin’ Christmas Pots Of Gold is among the newest additions to Casumo’s gaming library, delivering players a total of 10 paylines and maximum wins of 15,000x the bet value. This festive-themed slot makes use of beautifully rendered Christmas symbols and an appearance from Santa Flynn. Landing five matching symbols of Santa’s box (full of sugar canes and Christmas decorations) multiplies players’ stakes by 400x. Landing at least three Scatters unlocks the free spins bonus mode.
Produced by Pragmatic Play, Gates of Olympus is a slot themed around Greek mythology, ushering reel spinners into the realm of the mighty Zeus hovering by the 6×5 grid. The Greek God will randomly come to life and trigger the Multiplier feature. The game has an RTP of 96.50% and tumbling down symbols paying in clusters of at least 8, irrespective of their positioning on the reels. Additionally, once activated, the Bonus Spins Feature enhances players’ winning potential.
A game created by Skywind, Disco Megaways Merge, features the Megaways gaming mechanism, free spins rounds, and the Merge feature. With maximum wins of 10,000x the bet and an RTP of 96.5%, the slot offers an attractive winning potential. Being a medium volatility slot, it provides players with the opportunity to land big and small wins equally regularly.
Below, we have listed 5 more fantastic slot titles garnering much attention from reel spinners:
- Sahara Riches Cash Collect by Playtech
- Sky Piggies by Skywind Group
- Tiki Fruits Totem Frenzy by Red Tigerl
- Mega Moolah by Microgaming
- Immortal Romance by Microgaming
Range of Online Blackjack Games
Considered a mixed game, combining elements of luck and skill, blackjack forms an important part of Casumo’s catalog. Fans of the popular game of 21 will be delighted to know Casumo offers more than 20 exciting variations. Players can choose between RNG-based versions and live blackjack.
Blackjack Classic by NetEnt might rank among the most popular card games of all time. With an RTP of 99.59%, the developer provides a top-notch gaming experience. Blackjack MH is a title developed by Play’n GO and released back in 2014. This variation also follows the classic blackjack rules, with the main objective to obtain a hand that is closer to 21 than the dealer’s in value. Wins other than blackjack pay at a rate of 1:1.
Evolution Gaming’s Platinum VIP Blackjack is among the variations that would appeal to high-rollers with bets ranging from €250 to €5,000. The dealer stands on all 17s and players can get insurance. The perfect Pairs side bet returns payouts of 25:1, whereas, with a 21+3 combination of a player’s two cards and the dealer’s up card, awards reach 100:1.
Here are a few additional blackjack games that are popular among casino mavens:
- Casumo Blackjack Low Limit by Playtech
- Blackjack Diamond VIP by Evolution Gaming
- Blackjack Party by Evolution Gaming
- Blackjack VIP M by Evolution Gaming
- Blackjack 37 – Ruby by Pragmatic Play
Range of Online Roulette Games
Casumo ranks among the best Roulette casinos, with a diverse selection of more than 20 titles powered by leading software developers. Whether looking for a European, French, or American variation of this classic casino game, players will be able to find it in Casumo’s roulette lobby.
Roulette Nouveau by Relax Gaming is among the popular RNG-based games, available at Casumo. It makes use of the classic European wheel with 37 pockets and has a theoretical return to player standing at 97.30%. Payout rates vary from 35:1 for Straight bets to 1:1 for red/black, odd/even, and low/high wagers.
The list of captivating roulette games, featuring simple rules and great winning potential also includes Speed Roulette, Lightning Roulette, 20p Roulette, Mega Fire Blaze: Roulette, and American Roulette, to mention a few. Below are other worthwhile roulette titles, both computerized and live dealer ones:
- Mega Roulette
- PowerUP Roulette
- Quantum Roulette Live
- European Roulette
- Roulette First Person
Video Poker Collection
Casumo also caters to the needs and preferences of casino enthusiasts who are looking for a good variety of video poker games. Some of the most popular variations of the game available at Casumo include Jacks or Better Poker, Casino Stud Poker, DJ Wild Stud Poker, Joker Poker MH, and All Aces Poker, among others. The high RTP of this gaming genre makes it particularly appealing.
Fans of video poker should not miss to check out the following video poker titles as well:
- Deuces Wild Poker
- Three Card Poker
- Aces & Faces Poker
- Bonus Deuces Wild Poker
- Double Double Bonus Poker
Progressive Jackpots
Casumo openly publishes the prizes given out to its customers. The number of daily rewards distributed on average among players reaches an impressive 31,500. When it comes to bonus spin rounds played every day, they stand at 340,000. The brand is especially proud of the sums won on Jackpot Games, which for 2021 amounted to millions.
Some of the titles in this category are Eagle Riches, Divine Fortune, Sisters of Oz WowPot!, Tiki Treasures: Megaways, and Arabian Nights.
The list of jackpot titles available at Casumo also includes the following games:
- Mega Moolah by Microgaming
- Wheel of Wishes by Alchemy Gaming
- Mega Fortune Dreams by NetEnt
- Mega Fortune by NetEnt
- Hall of Gods by NetEnt
Live Dealer Suite
Players who prefer table games over slots and are looking for an authentic casino experience will be thrilled with what the live casino section of Casumo has to offer. The operator has the latest selection of live dealer titles including Roulette, Blackjack, Baccarat, and Live Poker, among other genres. The company offers different tables suitable for casual players and ones for high rollers. All dealers are friendly, professional, and responsive. Live dealer shows such as Deal or No Deal and Dead or Alive: Saloon perfectly complement Casumo’s Live Casino.
It is worth noting that Casumo’s Live Casino is powered by three of the most prominent brands within the iGaming sector – Evolution Gaming, Playtech, and
Pragmatic Play. Below, casino mavens may have a look at five of the most popular live games to enjoy at Casumo spanning the most sought-after genres:
- Lightning Roulette
- Unlimited Blackjack & Infinite Blackjack
- Lightning Baccarat
- Ultimate Texas Hold’em
- Crazy Time
Instant Win Games
Casumo’s selection of Instant Win Games is composed primarily of scratch card titles, delivering players with uncomplicated and fast-paced gameplay. They are also perfectly suited to the needs of players on the go. Scratch cards present a wonderful addition to the iGaming world. Based on the classic paper counterparts, they work in an identical manner.
Some of the most attractive titles in the category of instant win games available at Casumo include the following:
- Scratch! Bronze, Scratch! Gold, and Scratch! Platinum by Hacksaw Gaming
- Age of the Gods Scratch by Playtech
- Chaos Crew Scratch by Hacksaw Gaming
- Diamonds Scratch
- Football Scratch
Promotional Incentives at Casumo
The promotional offers available at Casumo come in all shapes and sizes, ranging from a generous Welcome Offer, and Casumo’s popular Reel Races, to different short-term bonuses. Players should check the Promotional section of the platform every now and then to see all the thrilling regularly updated offers. All of the company’s incentives have specific terms and conditions, which players should meet before they can cash out their winnings. Furthermore, certain restrictions may be applicable, so players are advised to familiarize themselves with the general bonus terms of the operator.
| General Bonus Terms at Casumo | |
|---|---|
| Country Restrictions | Players residing in restricted jurisdictions |
| Payment Method Restrictions | No specific restrictions are applicable. Players may use debit cards and other valid payment methods. |
| Game Restrictions | Certain games are not eligible for use with bonus money. Players are duly notified about this. |
| Game Weightings | Game contribution to the wagering requirements: Slots -100% Video Poker, Poker Games, Roulette, Baccarat, and Blackjack – 10% All wheel game variants – 10% All other games – 100% |
Welcome Offer
Casumo bestows a generous Welcome Offer on newly-registered players, as its value varies based on their location. New customers receive 50 Bonus Spins on the Cleopatra slot and a 100% Bonus Match up to $500. The wagering requirements attached to this promotional offer are 30x for the bonus spins and deposit bonus. The minimum deposit to qualify for claiming this one-off promo amounts to $10. An opt-in is required and once claimed, the bonus funds are automatically transferred to players’ accounts. Before players withdraw any winnings, the bonus and deposit funds are subject to 30x play-through requirements. Players have 183 days at their disposal to complete the terms and conditions of the offer. Otherwise, all winnings ensuing from it will be voided. Players should also take into consideration the different games’ contribution percentages toward meeting the bonus requirements. They can be found in the Bonus Terms section of the operator, as well as in the provided table above.
The maximum allowable bet when using Bonus money is $5 per spin or fifty cents $0.50 per bet line (or currency equivalent).
As already mentioned, the company also offers other limited-time promotional offers and ‘Valuables’, which also fall under the scope of the company’s general bonus terms and conditions. Every time a real-money wager is made, customers are given “valuables” in addition to the opportunity to participate in the monthly Reel Races and win further rewards.
Payment Processing with Casumo
Since its launch in 2012, Casumo has claimed multiple awards within the iGaming sector and the well-organized banking section of the operator forms an important part of its outstanding services. Therefore, customers can rest assured their deposits and withdrawals will be handled promptly and professionally by the excellently-trained support representatives. The available banking options vary from country to country, but overall, clients from all destinations have a decent line-up of payment processors at their disposal.
Making Deposits with Casumo
| Deposits Summary | |
|---|---|
| Accepted Deposit Methods | VISA, MasterCard, Interac, iDebit, Bank Transfer, Skrill, Neteller, Apple Pay, PayPal, Paysafecard, MuchBetter, ecoPayz, Trustly, and more |
| Minimum Deposit | $10 |
| Maximum Deposit | $50,000 per month |
| Deposit Timeframes | Instant |
| Deposit Fees | None |
To deposit into their accounts, customers need to click on their balance in the left-hand menu and pick the desired payment method. The minimum deposit requirements of this operator amount to $10 (or currency equivalent). As far as the maximum allowable deposit amount is concerned, it varies per payment method and should be individually checked. All deposits are handled instantly and do not involve additional fees.
Customers based in Canada can resort to various payment methods including bank wires, VISA, MuchBetter, Paysafecard, iDebit, and Interac, among others. Clients from the United Kingdom can resort to PayPal, Apple Pay, Skrill, Neteller, MuchBetter, and Paysafecard, to mention a few. Overall, all other major markets where the brand operates are excellently catered for.
To avoid any issues while depositing funds, customers should make sure their information is properly filled in.
Withdrawing Your Winnings with CASUMO
| Withdrawals Summary | |
|---|---|
| Supported Withdrawal Methods | VISA, MasterCard, bank wires, PayPal, Applepay, Skrill, Neteller, MuchBetter, iDebit, ecoPayz, and more |
| Minimum Withdrawal | $20 |
| Maximum Withdrawal | $50,000 per month |
| Withdrawal Timeframes | Card withdrawals – up to 3 business days Bank wires – up to 5 business days Мost methods – instant withdrawal after approval |
| Weekend Withdrawals | No |
| Withdrawal Fees | None |
Players should know that before their first withdrawal request their accounts should pass the verification procedure, requiring them to deliver the necessary documents certifying their identity and address of residence. The customer reps work around the clock to make sure all relevant documentation is duly reviewed and conforms to the eligibility requirements. There is no set time frame for this procedure.
Once accounts are verified, customers will receive their card withdrawals within 3 days, while bank wires are processed within 5 working days. The rest of the banking methods enable instant payouts after approval. The operator does not charge customers any additional fees associated with their withdrawals.
While the minimum amount to deposit to the casino stands at $20, the maximum cap on withdrawals is $50,000 per month.
Casumo Mobile Casino
Casumo features a slick, contemporary design, as well as user-friendly navigation, allowing customers to browse with ease its extensive gaming library. The platform is available on hand-held devices as well, serving excellently the gaming needs of mobile players.
The company has developed a native app that is available for download both for Android and iOS mobile devices. Additionally, casino enthusiasts can load the website in the browser of their phone or tablet and use its functionalities without having to download an app. The platform adapts flawlessly to any screen size.
As a holder of multiple prestigious awards within the iGaming industry, Casumo excels in the category of mobile playing. At the time of writing the present article, the brand has won a total of three distinctions in this respect. The mobile menu is easily navigable, with the game browser working just as effectively as on desktop devices. Players on the go can load their favorite games in no time and start wagering real money. Casumo’s Dashboard feature allows players to see the last four games played by them and access them in a matter of seconds.
All incentives offered by the brand are available on the mobile platform as well, leaving casino mavens with the opportunity to join the popular Reel Races of the brand from their mobile device and start winning while on the move. Similarly, all wagers placed on the mobile version of Casumo contribute towards the Loyalty program. Mobile players are even privileged to receive notifications when they receive a new valuable.
Customer Service at Casumo
| Customer Service Summary | |
|---|---|
| Live Chat | Yes |
| hey@casumo.com | |
| Telephone Support | No |
| Service Hours | 24/7 |
| Multi-Lingual Support | English, Finnish, German, Norwegian, Danish, and Swedish |
Casumo casino offers its customers a section dedicated to frequently asked questions, delivering detailed information on all important aspects of gambling. From deposits, withdrawals, and account management, to promotional offers, users can easily find helpful guidance. However, if casino enthusiasts are not able to cope on their own, they can always contact a support representative to provide the needed assistance.
This can be done via email at hey@casumo.com. If customers need help urgently, they can contact the support staff via the convenient live chat functionality. Response times are pretty fast and support is of the highest quality. Casumo also boasts active participation on social platforms such as Facebook and Twitter.
Best of all, knowledgeable customer support representatives work round the clock to offer customers help whenever they need it. Besides English, the website is supported in Finnish, German, Norwegian, Danish, and Swedish, which also serves to demonstrate the professional approach of the company to every single aspect of customer care and brand excellence.
Licensing, Security, and Country Restrictions
Casumo is among the best-regulated interactive casinos within the iGaming sector. In line with its policy to operate in properly regulated markets only, the casino has gained the regulatory approval of several leading authorities from the gambling industry. Having its headquarters in Malta, the operator has a license issued by the Malta Gaming Authority. Later, the brand acquired a license from the UK Gambling Commission, thus expanding its scope to the UK market. Casumo obtained its license in Sweden in November 2018 from Spelinspektionen, the country’s regulatory body. Additionally, the brand has acquired a license from the Alcohol and Gaming Commission of Ontario and several other regulatory bodies.
As far as the security of customers’ personal and banking information is concerned, Casumo has put in place the latest security measures. Thus their data is protected from loss or getting into unauthorized hands. The gaming library of the casino is checked regularly for fairness by eCOGRA thus providing players with a completely transparent environment.
Furthermore, Casumo has a special section on its website, called ‘Play Okay’. If players find themselves in a situation where their playing and their budget are disproportionate, or they simply think they might need help, they will find relevant information, tools, and professional organizations.
Setting personal limits, taking a break from gambling, and self-exclusion are among the ‘Play Okay’ tools that the brand has implemented. As a responsible gambling organization, Casumo offers self-assessment information and lets customers know the signs of problem gambling.
The operator provides information for countries where its services are restricted and not covered by proper regulatory bodies. Here are some of the destinations where Casumo’s services are not available:
- Belarus
- China
- France
- Poland
- Russia
- Turkey
- Ukraine
Other Gambling Products Offered by CASUMO
Casumo has divided its outstanding gambling platform into three main products, with the options for players being Casino, Live Casino, and Sportsbook. Now that we have covered in detail the first two, we need to pay special attention to the great sports betting product as well, which was launched in 2020.
Similar to the Casino section, the Sportsbook is packed full of thrilling features including a bet builder and in-play betting. Registered punters have access to the latest odds on a broad variety of sports markets. Let us now have a quick look at the most sought-after categories available at Casumo:
- Football
- Basketball
- Ice Hockey
- Horse Racing
- Greyhounds
- Tennis
- Golf
- American Football
- Cricket
- MMA
- eSports
Aspects of Casumo That Bear Improvement
Despite Casumo offers a refined and polished gambling product, nothing is flawless. This great brand might use some enhancement in a few areas, and we have listed them below.
- There is no phone number provided for reaching the customer reps. Instead, live chat assistance is available round-the-clock.
- Players need to search for the games, as there is no direct access to them. This could be a bit overwhelming for inexperienced players.
- Video Poker, Poker Games, Roulette, Baccarat, and Blackjack have a 10% contribution to meeting the Welcome bonus wagering requirements. Slot machines are ideal if that is your preferred gaming type because they count toward the play-through requirements 100%.
Closing Remarks
When all is said and done, Casumo perfectly matches up to the strictest criteria within the iGaming industry. As a holder of multiple awards, Casumo offers a well-polished final product that is worth exploring by casino enthusiasts and sports bettors. Casumo also boasts multiple licenses from the strictest gambling regulators. By joining the casino, players will be able to enjoy a broad selection of games in a safe, reliable, and properly-regulated online environment.